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The friendly and personal atmosphere. It is nice to feel like Norm walking into Cheers where "everybody knows your name". The personalization enhances the professionalism and quality of the service. Thanks for making me feel welcome and known.
To the complete staff: I can't say that I like going to the dentist but I must say that everyone there makes my visit as pleasant as possible. I'm always pleased with the caring, professionalism, and expertise that I receive. Thank you!
The staff is very pleasant and they tell you what they are doing and why. That is very helpful. Dr Chen called that evening to see how I was doing. It was a good experience!
The friendly, outgoing, efficient staff and Dr. Chen's warm, professional approach to her patients.
Everyone in the office is very friendly and welcoming. I feel like they were truly happy to have me as a new patient.
Staff is so wonderful, friendly and professional. Everyone in the office knows your name. Dr. Chen recently called me at home to ask how I was feeling after having fillings replaced. Now, that is an exceptional personal touch to the dental practice!
Dr. Chen's skill and humility are reassuring qualities that make the visit seem effortless. The professional and caring staff are also a delight. I am most grateful that Dr. Chen is my dentist!
Sweet, caring staff and good dental work. Take care & may God bless all of you!